1. Shipping Methods and Times
We offer the following shipping methods:
- Standard Shipping: 2-3 days
- Express Shipping: 1-2 days
- International Shipping: 5-7 days
Please note that these are estimated delivery times, and actual delivery may vary depending on factors such as order volume, destination, and customs processing.
2. Order Processing Time
Orders are typically processed within 2 business days from the date of purchase. During peak seasons or sales events, processing times may be longer.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. The total shipping cost will be displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package’s journey. Please allow up to 24 hours for the tracking information to be updated.
5. Shipping Restrictions
- We currently only ship to addresses within India, United States of America, China, Australia, UAE, Japan, South Korea, France, Germany.
- We do not ship to P.O. boxes.
6. Customs and Import Duties
For international orders, customers are responsible for any customs and import duties that may apply. ecogrowthfertilizers.com is not responsible for delays caused by customs processing.
7. Undeliverable or Returned Packages
If a package is undeliverable or returned to us due to an incorrect address provided by the customer, refusal of the package, or failure to pick up the package from a designated location, the customer will be responsible for the reshipping costs.
8. Shipping Promotions
From time to time, we may offer free or discounted shipping promotions. These promotions will be clearly communicated on our website, and any specific terms and conditions will be provided.
9. Contact Information
If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at customercare@ecogrowthfertilizers.com.
10. Changes to Shipping Policy
ecogrowthfertilizers.com reserves the right to update or modify this shipping policy at any time without prior notice. Please check this page periodically for changes.
Thank you for choosing ecogrowthfertilizers.com! We appreciate your business.